Engaging Community: Patient Advisory Councils
Presentation Date: May 9, 2014
Presenters: Amy Jones
Sponsor: Vidant Health
Speakers from Vidant Health, a regional health system serving 29 counties in eastern North Carolina, will describe the process and outcomes of engaging patients and families in quality, safety and patient experience performance improvement. Upon completion of the presentation, participants should be able to: 1-Discuss critical success factors in advancing a culture of patient-family centeredness. 2-Identify the value of and best practices for partnering with patient and family advisors. Discuss methods to create or expand patient and family advisory councils and patient and family advisor roles.
WebEx Presentation Slides